Please read these terms carefully before using 99rp services. By creating an account, you agree to be bound by these terms.
These Terms & Conditions constitute a legally binding agreement between you (the "User", "Player", or "You") and 99rp (the "Company", "Platform", "We", "Us", or "Our"). By registering an account, accessing our website, or using any of our services, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions in their entirety, including our Privacy Policy and Responsible Gaming guidelines. If you do not agree with any part of these terms, you must not use our services.
For the purposes of these Terms & Conditions, the following definitions apply:
To register and use 99rp services, you must meet the following eligibility criteria:
To create an account, you must provide accurate, current, and complete information during the registration process, including your full legal name, date of birth, residential address, email address, and phone number. You are responsible for maintaining the confidentiality of your account credentials (username and password) and for all activities that occur under your account.
99rp is required to verify the identity of all Users as part of our commitment to preventing fraud, money laundering, and underage gambling. Before processing your first withdrawal, or at any time upon our request, you must provide the following documents:
Verification typically takes 1-24 hours during Indonesian business hours (Monday-Friday, 9 AM - 5 PM WIB). Failure to provide requested documentation within 14 days may result in account suspension and withdrawal restrictions.
Each User is permitted to hold only one account on 99rp. Creating multiple accounts, whether under your own name or using false identities, is strictly prohibited and constitutes grounds for immediate termination of all accounts, forfeiture of balances, and exclusion from future registration.
99rp takes underage gambling prevention seriously. Any User found to have registered an account while under 21 years of age will have their account permanently closed, all deposits forfeited, and may be reported to relevant authorities. Parents and guardians are encouraged to use parental control software to prevent minors from accessing online gambling sites.
99rp accepts deposits via the following Indonesian payment methods:
All deposits are processed in Indonesian Rupiah (IDR). Minimum deposit amounts vary by payment method but typically range from Rp 50.000 to Rp 100.000. Maximum deposit limits depend on your account verification status and VIP tier.
Bank transfers and e-wallet deposits are typically processed instantly during Indonesian banking hours (Monday-Friday, 8 AM - 4 PM WIB). Deposits made outside banking hours or on weekends and public holidays may experience delays of up to 24 hours. 99rp does not charge fees for deposits, but your bank or payment provider may apply their own charges.
To request a withdrawal, the following conditions must be met:
Withdrawal processing times vary by account status:
All withdrawals are subject to security checks and may be delayed if additional verification is required. 99rp reserves the right to request additional documentation before processing large withdrawals or in cases where suspicious activity is detected.
99rp is committed to preventing money laundering and terrorist financing. Deposits must be wagered at least once before withdrawal requests are processed. Withdrawals that appear to be part of money laundering activity (e.g., depositing and immediately withdrawing without significant gameplay) will be declined and reported to relevant authorities.
99rp offers various bonuses and promotions, including welcome bonuses, reload bonuses, cashback offers, and VIP rewards. Bonus eligibility and terms vary by promotion and are subject to change at the Company's discretion. Users must opt in to receive promotional communications and bonuses.
All bonuses are subject to wagering requirements before associated winnings can be withdrawn. Typical wagering requirements range from 10x to 35x the bonus amount, depending on the promotion. For example, a Rp 100.000 bonus with a 20x wagering requirement means you must wager a total of Rp 2.000.000 before you can withdraw winnings derived from the bonus.
Not all games contribute equally toward meeting wagering requirements:
Game contribution rates are specified in each promotion's terms. Attempting to circumvent wagering requirements through irregular betting patterns may result in bonus forfeiture.
99rp reserves the right to void bonuses, cancel associated winnings, and/or terminate accounts in cases of bonus abuse, including but not limited to:
When playing with an active bonus, maximum bet limits apply (typically Rp 10.000 - Rp 50.000 per bet depending on the bonus). Exceeding the maximum bet limit may result in forfeiture of the bonus and any winnings derived from it.
All casino games offered on 99rp use certified Random Number Generators (RNG) independently tested by accredited gaming laboratories to ensure fair and unbiased outcomes. Game RTPs (Return to Player percentages) are published and audited. 99rp does not manipulate game outcomes in any way.
Sports bets are settled based on official results from the respective sports governing bodies. In the event of abandoned matches, postponements, or technical errors, 99rp reserves the right to void bets and refund stakes. Specific rules for different sports and markets are available in our FAQ section. Maximum payout limits apply to sports bets and are communicated at the time of bet placement.
Users are strictly prohibited from engaging in the following activities:
Engaging in any prohibited activity will result in immediate account suspension, forfeiture of balances, and potential legal action.
In the event of technical malfunctions, system errors, or communication failures that affect gameplay or betting outcomes, 99rp reserves the right to void affected bets and refund stakes. The Company is not liable for losses resulting from technical issues beyond our reasonable control, including internet connectivity problems on the User's end.
Users are encouraged to gamble responsibly and within their financial means. 99rp provides tools for self-exclusion, deposit limits, loss limits, and session time reminders. For more information, please visit our Responsible Gaming page. If you feel that gambling is becoming a problem, please contact our support team immediately or seek professional help.
You acknowledge that gambling involves financial risk and that there is no guarantee of winning. You use the 99rp platform entirely at your own risk. The Company does not promise or guarantee any specific outcomes, winnings, or results from your use of our services.
The 99rp platform and all services are provided "as is" and "as available" without warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not warrant that the platform will be uninterrupted, error-free, or free from viruses or other harmful components.
To the fullest extent permitted by law, 99rp, its directors, employees, partners, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, use, goodwill, or other intangible losses, resulting from:
Our total liability to you for any claims arising out of or relating to these Terms or your use of the platform shall not exceed the total amount deposited by you into your account during the six months preceding the claim.
You agree to indemnify, defend, and hold harmless 99rp and its affiliates from and against any claims, liabilities, damages, losses, and expenses, including reasonable legal fees, arising out of or in any way connected with your access to or use of the platform, your violation of these Terms, or your infringement of any rights of another party.
99rp reserves the right to suspend or terminate your account immediately, without prior notice, if:
In the event of account termination due to breach of these Terms, any remaining balance may be forfeited, and you will be permanently barred from re-registering.
You may request voluntary self-exclusion or permanent account closure at any time by contacting our customer support team. Self-exclusion periods available include 24 hours, 7 days, 30 days, 6 months, or permanent exclusion. During self-exclusion, you will not be able to access your account or receive promotional communications. Any remaining balance can be withdrawn prior to or after the exclusion period ends.
Accounts that remain inactive (no login or gameplay activity) for 12 consecutive months may be subject to an administrative fee of Rp 50.000 per month, deducted from the account balance. Accounts with zero balance that remain inactive for 24 months may be permanently closed. Users will be notified via email before any fees are applied.
These Terms & Conditions shall be governed by and construed in accordance with international gaming regulations and the laws applicable to online gaming services. Any disputes arising out of or relating to these Terms or your use of the platform shall be resolved through the dispute resolution process outlined below.
In the event of any dispute, claim, or controversy arising out of or relating to these Terms, you agree to first contact 99rp customer support to attempt an amicable resolution. Most disputes can be resolved quickly through direct communication. If the dispute cannot be resolved within 14 days, you may escalate the matter by submitting a formal written complaint to our compliance team.
Any claim or cause of action arising out of or relating to your use of the 99rp platform must be filed within one year after the claim or cause of action arose, otherwise such claim or cause of action is permanently barred.
99rp reserves the right to modify, amend, or update these Terms & Conditions at any time. Changes will be effective immediately upon posting on the platform. Your continued use of the platform after changes are posted constitutes your acceptance of the revised Terms. We encourage you to review these Terms periodically. Material changes will be communicated via email or prominent notice on the website.
If you have any questions, concerns, or complaints regarding these Terms & Conditions, please contact our customer support team:
Available 24/7 on the 99rp platform
Average response time: Under 2 minutes
Indonesian-speaking agents available 24/7
For account verification, payment issues, and general inquiries
BY REGISTERING AN ACCOUNT AND USING THE 99RP PLATFORM, YOU ACKNOWLEDGE THAT YOU HAVE READ THESE TERMS & CONDITIONS IN THEIR ENTIRETY, UNDERSTAND THEM, AND AGREE TO BE BOUND BY THEM. IF YOU DO NOT AGREE WITH ANY PART OF THESE TERMS, YOU MUST IMMEDIATELY CEASE USING OUR SERVICES AND CLOSE YOUR ACCOUNT.
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